Last Updated: 14 January 2026
Version: 2.02
This Privacy Policy explains how RewardsDNA.com ("we," "us," or "our") collects, uses, retains, and protects personal information when you access or use our services ("Services").
1. Information We Collect
We collect personal information only when you register for or actively use our Services.
During account creation and use, we may collect:
- Full name
- Email address
- Organization name
- Account credentials
- Any additional information necessary to provide and support our Services
We do not collect sensitive personal information unless explicitly required for a specific feature and communicated at the point of collection.
2. How We Use Your Information
We use your information solely to operate, maintain, and improve our Services. This includes:
- Supporting onboarding and account setup
- Providing technical assistance and customer support
- Enhancing product functionality and user experience
- Communicating product updates, service notices, and relevant information
- Maintaining platform security and performance
We do not sell, rent, or trade your personal information.
We do not share personal information with third parties except where necessary to deliver our Services (e.g., secure hosting or infrastructure providers) or where required by law.
3. Data Retention and Deletion
We retain personal information only for as long as necessary to provide our Services or meet legal and operational requirements.
- Accounts on free plans that remain inactive for more than 180 days may be deleted, along with associated data.
- You may request account deletion at any time by contacting us at hello@rewardsdna.com.
- Upon verified request, we will delete your account and associated personal data within a reasonable timeframe, subject to legal obligations.
4. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
5. Age Restriction
Our Services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from individuals under the age of 18. If we become aware of such collection, we will take appropriate steps to delete the information.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings.
- Updates will be posted on our website.
- Registered users will be notified of material changes via email.
Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Email: hello@rewardsdna.com
We aim to respond to all inquiries within two (2) business days.
End of Policy